Frequently Asked Questions
Common questions about ordering, shipping, and working with us
Can't find your answer below? Our team is here to help with pricing, logistics, and technical questions.
Order Sizes & Capacity
We handle everything from small bottles to tanker trucks. Seriously—if you need it, we can package it.
Liquid Products (Plant Juice, Bloom Juice, Lawn Care):
- 16 oz bottles for retail or samples
- 32 oz bottles (most popular consumer size)
- 2.5 gallon jugs
- 5 gallon pails
- 55 gallon drums
- 250 gallon IBC totes
- 275 gallon IBC totes
- Tanker trucks (3,000-6,000 gallons)
Dry Products (Ancient Soil, Bloomin' Soil, Worm Castings):
- 2 lb bags
- 10 lb bags
- 25 lb bags
- 50 lb bags
- 500 lb totes
- 1,000 lb supersacks
- 2,000 lb supersacks
- Full truckloads (40,000+ lbs)
Short answer: Yes. We built this facility specifically for volume.
Our Grandview, Missouri facility (just outside Kansas City) runs multiple production lines. We batch liquids in 500-gallon tanks and can fill everything from bottles to tankers.
What this means for you:
- Standard orders ship within 3-5 business days
- Large custom orders typically 1-2 weeks
- We handle seasonal spikes (spring rush, fall)
- Standing orders for regular deliveries? No problem
No hard minimum, but here's what makes sense:
Local pickup (Kansas City): Order whatever you need. Even a couple cases to try.
Freight delivery: Half pallet minimum ($500-750) to justify shipping costs.
Volume pricing: Discounts start around $2,000-$3,000 per order.
Bottom line: We're flexible. Call us and we'll figure out what works.
Custom blends: Yes, for specific applications. We work with farms and large landscape operations to dial in formulations.
Private labeling: Yes, for full pallet quantities on an ongoing basis. Common with landscape companies selling to maintenance clients.
Give us a call—these conversations take about 15 minutes to figure out if it makes sense.
Shipping & Delivery
LTL (up to 10,000 lbs): Shared trucks, 5-10 days, needs forklift or pallet jack.
FTL (10,000+ lbs): Dedicated truck, 2-5 days, best pricing, needs dock access.
Tanker trucks: For operations with storage tanks, we pump directly.
Absolutely. We're at 14210 Norby Road, Grandview, MO. Pull around back Monday-Friday, 8am-4pm.
Just give us a heads up so we have your order staged. If you're within a couple hours of KC, pickup often makes more sense than freight.
Standard products: Ships 3-5 days + 5-7 days transit = 1-2 weeks total
Custom/large orders: 3-4 weeks
Spring orders: Order by early February if possible—we'll store it and ship when ready.
Product Information
Retail products: Yes, certified organic and CDFA listed.
Bulk products: Same formulations, not yet certified, but can be if your order justifies it.
We prioritize US and North American sourcing:
- Worm castings: Our production + US partners
- Fish meal: Pacific Northwest
- Rock phosphate: Domestic mines
- Kelp: Atlantic coast (US & Canada)
Shorter supply chains mean consistent quality and reliable restocks.
Liquids: 12 months from manufacture. Store at room temp, out of sun.
Dry products: Virtually unlimited if kept dry. Microbes go dormant when dry, wake up when wetted.
Pricing & Payment
Bulk pricing is based on volume of order and size of product packaging.
Call or email for exact pricing on your specific needs.
First-time: Payment in full (credit card, ACH, wire, or check)
Established accounts: Net 15 or Net 30 after 3-6 months payment history
Large seasonal orders: 50% deposit, 50% before shipping
Contractor Program: Volume pricing, payment terms, priority fulfillment, technical support
Dealer Program: Wholesale pricing (40-50% off), marketing materials, drop-ship options
Apply through our contact form or call directly.
Technical Support
For landscapers: Crew training, rate calculators, troubleshooting, customer education materials
For farmers: Field trials, soil test interpretation, equipment integration, season-long support
Lauren (our founder, chemical engineer) or team members can visit significant accounts on-site.
Call immediately: (816) 890-6750. We'll figure out what happened and make it right—whether it's shipping damage, quality issues, wrong product, or application problems.
Don't sit on a problem. Let us know right away so we can fix it while there's still time in the season.
Still Have Questions?
Whether you're placing your first bulk order or your fiftieth, we're here to help.
14210 Norby Road, Grandview, MO 64030 | Monday-Friday 8am-4pm CST